Time to Set a New Course

In this episode of Project Candor, Jeanne Anderson sits with Michael Kerr, international speaker and author of nine books, including Small Moments, Big Outcomes, The Jerk-Free Workplace, and The Human Advantage. Michael has spent more than two decades helping leaders around the world build healthier, more human, and engaging workplaces.

Michael dives into what workplace culture truly is—beyond perks, slogans, or office decorations—and explains why it’s a company’s number one competitive advantage. He emphasizes that culture is shaped by everyday actions, rituals, communication, and values, and that leaders have a disproportionate impact on the culture of their organization. Through thoughtful, intentional behaviors, leaders can create a workplace that inspires, engages, and respects employees. The conversation explores how remote and hybrid work environments present new challenges for inclusion, the power of small gestures to create outsized impact, and the importance of inviting employees to share ideas and see them implemented.

Michael also discusses balancing diverse personal cultures with shared organizational values, and why humor and playfulness in the workplace aren’t just fun—they’re essential for engagement, creativity, and overall well-being. Through personal stories and practical examples, Michael illustrates that building a positive, inspiring workplace doesn’t require grand initiatives; it’s the consistent, intentional choices made every day that create meaningful and lasting cultural impact.